SCAM ALERT: Fraudsters Claiming To Be USPS Officials Seek Personal Info

The Postal Inspection Service wants you to be aware of fake emails and phone calls that are going around.

Patch file photo by Renee Schiavone.
Patch file photo by Renee Schiavone.
The following is a news release from the U.S. Postal Inspection Service: 

Recently, the Postal Inspection Service has received complaints from individuals nationwide related to fraudulent emails and phone calls. The caller is stating a package that was unable to be delivered. These emails and phone calls are attempting to gather personal identifying information.

The email, which claims to be from the U.S. Postal Service, includes a message related to an attempted or intercepted package delivery. The customer is told to click the link or open an attachment then print the label.

When opened, a malicious virus is installed on the computer. This virus could steal personal identifiers of the customer and compromise the customer’s information.

If a customer receives an email similar to the one described above, they should follow these steps:
  • Do not click on the link or open the attachment
  • Forward the email to spam@uspis.gov
  • Delete the email
Criminals are also contacting potential victims via the phone. When contacted, similar information is provided related to an attempted or intercepted package delivery. The caller attempts to obtain personal identifying information from the customer.

If a customer receives a phone call, they should follow these steps:
  • Do not provide any personal identifying information to the caller
  • Hang up 
  • Contact your local post office to verify the phone call
  • Contact the Postal Inspection Service at 877-876-2455
The Postal Inspection Service is actively investigating these fraudulent emails and phone calls.

Rae Anne Resident May 21, 2014 at 02:16 PM
Thanks for this alert Renee. if it aint one scammers itsa nother.
George Vreeland Hill May 21, 2014 at 02:21 PM
It's really hard to believe that some people still fall for this stuff.
SA May 22, 2014 at 10:28 AM
If someone falls for this (unless elderly) then they deserve it as being stupid should hurt.
Love2Hunt May 22, 2014 at 12:57 PM
I've been getting emails from USPS for almost a month saying they are holding onto an important package for me... I know it's a scam because the USPS doesn't hold onto packages, they RTS it without delay!
Ruth Simmons May 22, 2014 at 03:10 PM
Thanks for the heads up! Reminds me of the similar reports posted on http://www.callercenter.com along with the scammers' phone number. Well, I think the scam's obvious and if I get a call like that, I'd report it right away. I'd also share the phone number on my blogs to share a warning.


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